Protecting your information from digital scams and online attacks

Unfortunately, scams impersonating businesses are now a common occurrence.

These attacks often come in the form of deceptive emails, links, or attachments designed to trick you into providing sensitive information or inadvertently downloading malicious software.

What to look for:

• Sophisticated phishing emails: These emails may appear to be from legitimate sources. Always verify the sender’s email address and be cautious of unsolicited requests for sensitive information.
• Malicious links and attachments: Avoid clicking on links or downloading attachments from unknown or suspicious sources. Hover over links to see the actual URL before clicking.
• Requests for personal information: Be wary of any email or message requesting personal, financial, or login information. Legitimate organisations will never ask for sensitive information in this manner.

Is it really from Coal Services?

• Coal Services will never phone you or send you an email asking for your banking details, nor include a link in an email to send us this information.
• We will never call you to tell you our banking account details have changed.
• If you’re not sure if the communication is legitimate, contact us via our website.